Best NYC Multi-Ticket Sites

New York City is one of the most popular places to visit in the world. With its world famous sites, it is no surprise that New York City attracts close to 50 million tourists each year. Finding the best way to see the City’s greatest attractions without emptying your wallet can be challenging. Below are two travel guide sites for multi-ticket purchases that stood out to our judges. Winner: CityPASS For tourists interested in visiting some of New York City’s must-see attractions on their next trip to the Big Apple, go to the CityPASS website to help you plan. While the site houses travel details for major cities across North America, you can filter the information by choosing New York as your city of interest. On the site you can view and purchase a CityPASS, a booklet containing six of the most desired New York tickets—without wasting time waiting in long lines. Each CityPASS can save you an impressive $63-79 per person and includes one ticket to each of the following world-famous spots (with some options): The Empire State Building, American Museum of Natural History, The Metropolitan Museum of Art, The Museum of Modern Art, Top of the Rock or Guggenheim Museum, and Statue of Liberty & Ellis Island or Circle Line Cruises. To further help you plan and organize your trip, the site includes useful information of each attraction location. For example, directions, recommended methods of transportation, attraction highlights and advice for visitors can all be found on the site. In addition, the site has a video explaining what lies ahead once you have purchase a New York CityPASS. An extra bonus is that CityPASS has a mobile version of the site to make travelling on the go that much easier. With CityPASS’s mobile site, you can find attraction details, compare prices, read reviews, watch site videos, use maps to get directions, and even purchase a pass, right from your smart phone. Runner Up: NewYorkPass.com Similar to CityPASS, the New York Pass site...

read more

Best Live Chat for Customer Service

In this digital age, many people cringe when they realize they will be forced to call a company for a customer service issue.   They shudder to think of the unending keypad options they will have to endure, followed by an interminable amount of time spent on hold and culminating in an extremely poor overall experience.  Even if a business has a perfectly pleasant call center, the dread people feel for this expected experience will often prevent them from calling in, leaving them unsatisfied and less likely to become repeat customers. However, a solution for this problem has come in the form of online live chat options, which some websites offer in addition to phone support.  Usually, the consumer fills out a short form (directing them to the correct person) and then is able to chat in real time with an expert.  Even if there is some waiting time, it gives less of an impression of wasted time, as the person is on their computer and can easily switch to another window in the meantime.  In general, this service elevates a website and heightens the overall customer experience. Winner: 1-800-Contacts When it comes to live chat, the website for 1-800-Contacts wins the prize with their quick responses and overall effectiveness.  Since it’s safe to assume most visitors will be concerned with contacts, the initial form is extremely simple and only asks for a name and how they can help you with your issue.  The response is usually almost instantaneous, even in peak hours, which dramatically reduces the total time of the process. Most important, however, is their commitment to service, which caused them to rise to the top of our “Best Live Chat for Customer Service” list. Not only do they respond quickly, but they actually serve the customer, helping to rectify issues and going out of their way to make the customer happy.  They painlessly send free replacements for defective contacts and offer refunds or free products to appease an unhappy customer. Runner Up:...

read more

The Online Shopping Awards

Best Bargain Fashion Website: ASOS.com ASOS not only hosts an adorable and affordable selection, but it is constantly updated and the sheer size of their product offering will make you dizzy.  They are constantly having incredible sales and their search function makes it easy to stick to a budget, since you can filter search results by price as well as type. Best Vintage Vibe: NastyGal.com NastyGal offers a variety of vintage items including denim vests and varsity jackets to wear over the rocker tees that they’re best known for.  They feature some easily affordable articles as well as splurge-worthy dresses, tops and pants from luxury brands such as Yves Saint Laurent, Dolce & Gabbana, Moschino, and Burberry. Best Swimwear: Everythingbutwater.com While shopping for swimwear online may be daunting, Everything But Water has perfected the art of finding the ideal fit for you.  Their Perfect Fit Finder takes into account your body type and preference, then returns a personalized shopping experience that only includes suits that fit your specifications. Most Unique Way to Buy Unmentionables: TrueandCo.com Taking the swimwear personalized model to the next level, True & Co quizzes potential customers on their favorite bra, body shape, desired fit, and preferences before displaying any products.  Based on the answers to the quiz, they curate a personalized shop of bras that accounts for sizing variations across different brands, while fitting into the customer’s preferences.  They are so confident in the desirability of their choices that they offer an option for risk-free, at-home try on.  Pay a refundable deposit, choose three bras to try on at home, plus they’ll add two more they think you’ll love, and then you simply return the ones you don’t want, free of charge. Best Return Policy: Zappos.com Zappos is the perfect website for those of us who like to buy now, decide later, because they offer a 365 day return window.  As long as the product is unworn and includes the original packaging, the site will offer a full refund.   The...

read more